Store Policy
Customer Care
Our Ethos
From the materials we choose to the packaging we design, we are always thinking of ways to reduce our impact on the planet while delivering high-quality products, many of which can be used repeatedly. Our knitted toys made using organic cotton and magical dress-up outfits are designed in-house to become family heirlooms – worn, cuddled, loved and passed down through generations.
Meanwhile, we have dreamy partyware from felt garlands to elegant linen napkins, that's made to endure multiple occasions. Here are some of the steps we’ve taken to helping you host parties using items that can be reused, composted or handed on.
Our Materials
Continuously evaluating our products, we're shifting towards more durable materials. Our commercially compostable range is dyed with water-based ink and certified by the Biodegradable Product Institute and we recently introduced a new range of reusable plastic tableware containing at least 82% recycled PET plastic, most of which is derived from plastic bottles.
Meanwhile, our fabric décor, wooden, and paper garlands are intended to be stored and reused. Simply pack away and save for next time! All of our knitted toys and baby accessories are made using organic cotton, designed to be beautiful keepsakes. Our product team is consistently researching new materials and technologies as they become available.
“A child's birthday is one of the most precious memories of their childhood. Party favours offer parents easy and thoughtful preparations.”
Founder, Partyfavours
Privacy & Safety
Our contract with you
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How we will accept your order. Our acceptance of your order will take place when we email you to accept it, at which point a contract will come into existence between you and us.
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If we cannot accept your order. If we are unable to accept your order, we will inform you of this and will not charge you for the products. This might be because the product is out of stock, because of unexpected limits on our resources which we could not reasonably plan for, because we have identified an error in the price or description of the product or because we are unable to meet a delivery deadline you have specified.
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Your order number. We will assign an order number to your order and tell you what it is when we accept your order. It will help us if you can tell us the order number whenever you contact us about your order.
Our products
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Products may vary slightly from their pictures. The images of the products on our website are for illustrative purposes only. Although we have made every effort to display the colours accurately, we cannot guarantee that a device’s display of the colours accurately reflects the colour of the products. Your product may vary slightly from those images.
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Product packaging may vary. The packaging of the product may vary from that shown in images on our website.
Our rights to make changes
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Minor changes to the products. We may change the products:
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to reflect changes in relevant laws and regulatory requirements which are applicable to them; and
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to implement minor technical adjustments and improvements.
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More significant changes to the products and these terms. In addition, as we informed you in the description of the product on our website, we may make more significant changes to the product which affect the purposes for which the product can be used, but if we do so we will notify you and you may then contact us to end the contract before the changes take effect and receive a refund for any products paid for but not received.
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Payment Methods
- Credit / Debit Cards
- Apple pay
- Twint